Reliability scope
Shopify Flow stays the workflow engine. FlowRelay owns the event front door.
FlowRelay receives external JSON events, authenticates them, validates the payload, and attempts a Shopify Flow trigger handoff with a durable FlowRelay receipt.
What FlowRelay proves
External-event failures often cross systems. FlowRelay keeps the boundary facts in one place so humans and governed agents can recover without guessing.
Arrived
Event ID, source label, trigger variant, payload size, and retained-body availability.
Configured
Endpoint auth mode, mapping snapshot, and workflow readiness at processing time.
Processed
Auth result, validation outcome, dedupe decision, handoff attempt, and terminal status.
Recoverable
Stable recovery codes, replay eligibility, and support-safe diagnostics sharing.